Please note that during this on going COVID-19 situation, although we are dispatching the majority of prints on time and in many cases before their dispatch time, Royal Mail is experiencing major disruptions.
We do apologies for this, but this is beyond our control and our thoughts are with their personnel.
Customer feedback is suggesting that the majority of prints are arriving at their delivery locations promptly, unfortunately a few are reporting deliveries taking over 8 working days.
London locations and any deliveries to Flats/Apartments seem the most delayed. We do apologies for any inconvenience caused, but we are unable to speed up the delivery times once in the postal system.
1. The majority of our products are PRINTED in 3 Working Days. However ALL Production/Print Times are stated on each individual product.
Please refer to the product description to find out your print time then add the delivery time on top.
2. After Printing your order/s will be posted either via Royal Mail 1st Class or via a Courier Service.
Royal Mail 1st Class Delivery times are as follows ( Extract from Royal Mail Website )
” Although we aim to deliver 93% of 1st Class mail the next working day after posting, we are unable to provide a guaranteed service.”
Royal Mail parcels are not tracked so no tracking will be provided.
Courier Service parcels are also a Next Working Day service and up to now we have a 99% success rate with them. Tracking can be provided.
Orders placed on a Weekend or during a Bank Holiday will go into production and have their print time’s start from the Next Working day (Mon-Fri).
(If you place your order BEFORE 2pm (Mon-Fri), that day will be classed as the 1st Working Day of the production/print time.
The First day of production/Print Time of orders that are placed AFTER 2pm will be the following working day.)
Please note that for time sensitive prints we would advise you to use our “Express” print service taking in to account our maximum print times and then delivery times as we can not guarantee prints to reach you at short notice.