“Delivery ETA” is based on Print Ready artwork set to our ARTWORK GUIDE. We will then print your order in the website stated Print Time. Delivery is via Royal Mail 24 or a Courier 24 service, this is how the Delivery ETA is calculated. Delays may occur if you do not provide Print Ready Artwork or the delivery services are unable to fulfil their stated delivery schedules. This is beyond our control.
We are unable to speed up the delivery times once in the postal system, we do apologies for any inconvenience caused.
1. The majority of our products are PRINTED in 3 Working Days. However ALL Production/Print Times are stated on each individual product.
Please refer to the product description to find out your print time then add the delivery time on top.
2. After Printing your order/s will be posted either via Royal Mail 24hr or via a Courier Service’s 24hr.
Royal Mail 24hr Delivery times are as follows ( Extract from Royal Mail Website )
” Although we aim to deliver 93% of 1st Class mail the next working day after posting, we are unable to provide a guaranteed service.”
Royal Mail parcels are not tracked so no tracking will be provided. Unless you select “Tracked Delivery (Recommended)”
Courier Service parcels are also a Next Working Day service and up to now we have a 99% success rate with them. Tracking can be provided.
(When the smallest dimension of a print Exceeds 1.4m we will use “Parcel Force Express 48 Large” as the shipping method, this is a 48hr service)
Orders placed on a Weekend or during a Bank Holiday will go into production and have their print time’s start from the Next Working day (Mon-Fri).
(If you place your order BEFORE 2pm (Mon-Fri), that day will be classed as the 1st Working Day of the production/print time.
The First day of production/Print Time of orders that are placed AFTER 2pm will be the following working day.)
Please note that for time sensitive prints we would advise you to use our “Express” print service taking in to account our maximum print times and then delivery times as we can not guarantee prints to reach you at short notice.